Patient Medical Image Delivery via Secure Cloud Platform
PACSNet delivers DICOM medical images directly to patients via secure cloud links — replacing CDs, complex portals, and insecure file transfers with a frictionless, HIPAA-compliant patient experience.
A Better Patient Experience for Medical Image Delivery
Traditional medical image delivery creates unnecessary friction for patients. Receiving a CD requires a disc drive. Accessing a patient portal requires creating an account and navigating a complex interface. Neither option works well on a smartphone.
PACSNet eliminates these barriers. Patients receive their imaging via a link — typically by SMS or email — open it on any device, and enter their access code. They can view their full DICOM study, share it with a specialist, or download it for their personal records. No account. No app. No CD.
For providers, this means faster delivery, fewer patient support calls, and a modern imaging experience that reflects well on their practice. Learn more about the cloud PACS image sharing platform behind it.
Benefits for Imaging Providers
Eliminate CD Burning
Remove the cost and time of producing physical media. Studies are delivered digitally within seconds of upload.
Reduce Patient Support Load
Fewer patient calls about lost discs, unreadable CDs, or forgotten portal passwords — the access mechanism is simple by design.
Faster Referral Turnaround
Share imaging with referring physicians instantly via the same secure link mechanism, accelerating clinical decision-making.
No PACS Server Dependency
Patient image delivery operates entirely in the cloud — no on-premise PACS export workflows required.
Full Delivery Audit Trail
Know exactly when a patient accessed their imaging, which device they used, and how many times. Full visibility for compliance and operations.
Configurable Access Windows
Set link expiry periods from days to months. Revoke access at any time if needed.
Frequently Asked Questions
- How does PACSNet deliver medical images to patients?
- PACSNet generates a secure, encrypted link for each DICOM study. The provider sends this link to the patient, who opens it on any browser-enabled device and enters a unique access code to view their imaging. No app, no account, and no specialist DICOM viewer software is required.
- What medical imaging formats can patients receive via PACSNet?
- PACSNet supports DICOM (Digital Imaging and Communications in Medicine) — the standard format used for CT scans, MRI, X-ray, ultrasound, mammography, PET scans, and other modalities. Patients can view full-resolution images directly in their browser.
- Can patients download their medical images?
- Yes. Depending on the provider's settings, patients can download their DICOM files directly from the secure access link. This allows them to share imaging with other clinicians or retain a personal copy of their records.
- How long do patients have access to their medical images?
- Access duration is configurable by the imaging provider. Links can be set to expire after a defined period — for example, 30, 60, or 90 days — or can remain active until explicitly revoked. This ensures providers maintain control of patient data access.
- Does the patient need to create an account on PACSNet?
- No. Patients do not need to create a PACSNet account or remember login credentials. The secure link and access code are all that is required to view their imaging. This eliminates portal friction and improves the patient experience.
- Is medical image delivery to patients via PACSNet HIPAA-compliant?
- Yes. All patient medical image delivery through PACSNet is protected by TLS 1.2+ encryption in transit, AES-256 encryption at rest, access code authentication, and full audit logging. PACSNet provides a Business Associate Agreement to covered entities.
Modernise Patient Medical Image Delivery
Replace CDs and fragmented portals with a secure, cloud-based patient imaging delivery workflow that works on any device.
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